Instant Benefits • Instant Results
SME Manufacturers • Large Manufacturers • Service Centers
Digital Monitoring Products (DMP) has been using Renewity’s Service Team Automation Solution now for two years—we couldn’t be happier with our decision. Within the first year, we realized an 80% reduction in our process cycle time, and a greater than 5X return on investment through reduced labor and material costs. In addition, the freedom that the system gives us in terms of customization and control of inputs, notifications, etc., is very powerful.
The Renewity system has given us the means to communicate, track and maintain all the return processes within our company. Where there wasn’t a way to oversee the system from beginning to end, we now have a highly effective digital trail to follow. It has improved our efficiency, accountability and cost effectiveness in ways that we didn’t even foresee before the system was integrated into our returns processes.
With Renewity we didn’t have to change our process to fit the software, we easily configured the software to fit our process. Renewity is probably the most flexible RMA and service management solution on the market without the need of custom programing.
Renewity really has thought of everything. The easy to use OrkeztraST Service Team Automation software and its powerful features, has truly made organizing RMAs a breeze. Unmatched support and 5-star customer service made setting up the software a quick and easy process. Customers love the online portal, which has dropped unnecessary calls down to a minimum. Whether you have a small amount of RMAs or huge quantities, Renewity has the one and only RMA management software you’ll ever want.
Instant Transformation • Instant Results
Reduction in Turnaround Times 60%
Reduction in Call Duration70%
Reduction in Returns20%
Reduction in NFF Returns25%
Reduction in RMA Handling Costs20%
Welcome to the Global Standard in Service Team Automation