For Quality Teams

To ensure high-quality products, achieve compliance, and meet your brand promise on product quality, you require a 360-degree view of product quality both before and after the sale.

Renewity RMA

RenewityRMA Return Merchandise Authorization (RMA) and Service Management Automation – RSM

In addition, to deliver an excellent customer experience, returns and service management (RSM) processes need to ensure complete and accurate collection of fault data and quality issues on all products post-sale. This critical data is needed to quickly address quality issues to reduce warranty returns and maintain brand reputation.

Quality Management

To add to the complexity, in addition to ensuring high-quality products that deliver the intended performance, you must also ensure they pass ISO audits and comply with government regulations, all while ensuring accountability for service costs and billings to customers.

Our RMA & Service Management Automation solution, RenewityRMA, will give you the 360-degree view of product quality you need—not just during the manufacturing process, but also after the sale—ensuring you deliver a superior customer experience. RenewityRMA will also enable you to pass ISO audits and to be consistently in compliance with ISO and government regulatory requirements.

Request Account

Book a Demo

Want to see RenewityRMA in Action?
Client Portal – Client View

Quality for Lifecycle of the Product

Our unique return merchandise authorizations (RMA) and RSM solution consistently delivers a high-quality product that meets all the customer’s requirements and expectations throughout the full lifetime use of the product by the customer.

Over RMAs Processed to Date


Increase in Turn Around Time


Increase in Service Revenue


Customer Portal Satisfactio

Service Teams
These Kinds of Companies