After-Sales RMA and Service Management
for Manufacturers
RenewityRMA
After-Sales Support for Manufactures needs much more than Case Management provided by CRM systems. RenewityRMA also provides:
RMA Approval Management
RMA Workflow Automation
Warranty Management
Repair Quote Management
Claims Management
Spare Parts Management
Shipping Management
Branded Customer Portals
Role-baed Access and
API for Integrations
RenewityRMA is built upon and powered by our No-code Process Automation Platform, Team-Tracks which gives you unbounded configurability and extensibilty to fully meet your unique workflow and custom data needs – without programming.
The Definitive Checklist for Selecting an RMA and Service Management Solution
Download this handy checklist to understand the features most requested in a complete RMA and Service Management solution. Use it to build agreement on what is important to your team, and to compare other vendors.
Are You Looking to Gain
Control
Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease.
Efficient Operations & Excellent Customer Service
Customization & Flexibility
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Want to see TeamTracks-RMA in Action?
Your Custom Solution – without programming
We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions. Each implementation is unique and was setup by the service managers themselves in record time, with no coding required, or dedicated IT resources. Service teams have seen service turnaround times reduced by 5 to 10 times, service-related phone calls and emails reduced by 90%, the number of returns reduced by over 25%, and ROI of over 10 times, realized in weeks.