Starter
$49
/ Month/ Rep
- Custom Fields
- Custom Screens
- 3 Role Views
- Custom States
- Custom Workflows
- State Events
- Escalation Events
- Automatic Notifications/Emails
- Reports / Charts
- Knowledge Base
- Customer Portal
- Free Customer Accounts
- 1 RMA process
- 1 Unit per RMA
- up to 750 RMAs /mo.
Pro
$69
/ Month/ Rep
Featured
- Includes Starter features +
- Warranty Checking
- Serial Number Checking
- Parts and Labor Quotes
- 2 Lookup Tables
- 5 Role Views
- 3 RMA Processes
- Custom Document Templates
- Ticket Management
- Zendesk Integration
- Multiple units on one RMA
- up to 2,000 RMAs /mo.
Enterprise
$99
/ Month/ Rep
- Includes Starter features +
- Includes Pro Features +
- 10 Lookup Tables
- 10 Role Views
- 10 RMA Processes
- Load/update RMAs from Excel files
- Email Integration
- Salesforce.com Integration
- More than 2,000 RMAs /mo.