As the global leader in service team automation solutions, Renewity excels in defining, implementing and automating processes for Returns and Service Management (RSM) for top manufacturing companies with its flagship platform—OrkeztraST.
Renewity continues to work with many of the world’s most prestigious brands such as Panasonic, Honeywell, Illinois Tool Works, Ametek, Flex Electronics, FLIR Systems, and Stanley Black & Decker. In addition, Renewity has worked with many small-to medium-size manufacturers. Renewity assists manufacturers to transition from primarily manual processes for service and returns management to an automated system configured to their specific needs and facilitating compliance, brand protection, and enhanced customer experience.
With its in-depth knowledge of RSM—having worked with hundreds of companies worldwide—Renewity’s solutions deliver a flexible and easily configured software platform that enables service teams to quickly set up unique workflows and data for exceptional product service. Renewity not only has the software, but it also has the expertise in the RSM domain—a unique combination that ensures the continuous success of its clients’ RSM processes.
Renewity ensures that it delivers consistent, high-quality solutions and services to its clients. The benefits of its solutions include decreased service turnaround times, reduced number of product returns, improved product quality, improved operational efficiencies, transparency into the returns process, and increased customer satisfaction for a competitive advantage in the marketplace.
Renewity was founded in 2010 and is headquartered in Ottawa, Ontario, Canada.
If you’re looking for a career in a dynamic and growing environment, one that is increasingly relevant in today’s rapidly changing world, then you just might find the right niche at Renewity.
Today, manufacturers are realizing the growth potential in the service side of their business. It has been said that soon “all manufacturers will be service businesses.” They see the potential to accrue after-sales service revenues, improve operational efficiencies, enhance product quality, and more, through defining and automating their unique processes for Returns and Service Management (RSM).
To meet manufacturers’ need to streamline their RSM processes and improve the customer experience, we have some amazing talent at Renewity. And we’re always on the lookout for those who have the relevant talent—especially those who love process and helping service teams to be more productive.
Contact us if you feel there’d be a right fit between your talent and Renewity.
At Renewity, we believe in putting our knowledge and experience to use—to benefit people and their communities.
We do this, in part, by hiring co-op students from Canada’s most prestigious universities for specific work terms. We ensure they are given the experience they need for their future careers—experience such as programming and testing in modern web application languages and databases.
Renewity is all about renewal: Renewal of product after-sales to extend product lifetime value and to keep it out of landfills; and renewal of business teams to deliver benefits to the company and the community.